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rajajp188 Privacy Policy — What We Collect and Why

Our Privacy Policy sets out exactly what personal data rajajp188 collects when you open an account, verify your phone, or complete a deposit through DANA, OVO, GoPay or…

Account data protectionDANA & QRIS transaction privacyCookie consent controlsData retention scheduleContact path for requests
rajajp188 rajajp188 Privacy Policy — What We Collect and Why
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to review the data we hold, request a correction, or ask us to delete your account records, our privacy support team handles these requests seven days a week between…

Live Chat Open the chat widget from any page on rajajp188.xyz and type 'privacy request' — an agent will pick it up within minutes during operating hours, 08:00–23:00 WIB.
Email Support Send your data access or deletion request to our support address listed in the account settings page. Include your registered phone number so we can verify identity before actioning anything.
Account Settings Path Log in, go to Account Settings, then Privacy, and submit a data request form directly. This path pre-fills your account ID so the team receives a verified request without extra back-and-forth.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Protecting your account and payment data is an operational commitment at rajajp188, not an afterthought.

Encrypted Sessions

Every page on rajajp188.xyz runs over HTTPS. Your account credentials and payment details — including DANA wallet tokens and OVO reference numbers — are encrypted in transit and at rest.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand which lobby sections you visit most. You can adjust cookie preferences from the footer link on any page without losing your account session.

Phone Verification

Before account access is granted after a new device login, we send a one-time code to your registered Indonesian mobile number. This step prevents unauthorised access even if your password is compromised.

Data Retention

Account profile data is kept while your account remains active. If you close your account, non-financial data is deleted within 90 days; transaction records tied to GoPay, QRIS or bank transfer are retained for five years as required.

Third-Party Sharing

We share data only with payment processors handling DANA, OVO, GoPay and QRIS settlements, and with fraud-screening partners. All third parties sign data agreements that mirror our own privacy standards.

Your Right to Access

You may request a copy of all personal data we hold about you at any time. Submit through Account Settings or live chat; we complete verified requests within seven calendar days and send the data to your registered email.

Frequently Asked Questions About Our Privacy Policy

Here are the questions about the rajajp188 Privacy Policy that we hear most often from Indonesia. Each answer reflects how we actually operate data, cookies and account security — not a generic template.

We collect your name, phone number, email address and the payment method you register — DANA, OVO, GoPay, QRIS or a bank transfer linked to BCA, BRI, Mandiri or BNI. Device identifiers are also logged at each login for security verification purposes.

We share data only with payment processors who settle your DANA, OVO, GoPay and QRIS transactions, and with fraud-prevention partners. No third party receives your data for marketing purposes, and all partners are bound by contract to our privacy standards.

Profile data is held while your account is active and deleted within 90 days of account closure. Transaction records — including QRIS and virtual account receipts — are retained for five years to meet financial record requirements.

Log in and go to Account Settings, then Privacy, to submit a data access request. Alternatively, contact us via live chat or email during 08:00–23:00 WIB. We respond to verified requests within seven calendar days.

Yes. Submit a deletion request through Account Settings or via live chat. We will remove non-financial profile data within 90 days. Transaction records required for financial compliance are retained for the statutory period before deletion.

We use session cookies to maintain your login and analytics cookies to improve the lobby experience for Surabaya and wider Indonesia visitors. Manage your cookie preferences using the link in the page footer — changes take effect immediately without ending your session.

Our Privacy Policy applies to all accounts where local law permits. Access to our services depends on local law, and by opening an account you confirm that you are accessing the platform in a jurisdiction where doing so is permitted.